ISO 9001 QMS Quality Management System Internal Auditor
ISO 9001:2015 is the world’s most recognized standard for Quality Management Systems (QMS). It provides a structured framework that organizations use to consistently meet customer requirements, enhance satisfaction, and drive continuous improvement.
The ISO 9001 Internal Auditor training course equips participants with the essential skills and knowledge to plan, conduct, report, and follow up on internal audits of a QMS. The course follows auditing principles outlined in ISO 19011:2018 and emphasizes a risk-based, process-focused approach to internal auditing.
Aim of ISO 9001 QMS Quality Management System Internal Auditor
The aim of this course is to:
- Equip participants with the knowledge and auditing skills required to conduct effective internal audits of a Quality Management System (QMS) in accordance with ISO 9001:2015 and ISO 19011:2018 guidelines.
- Enable learners to assess whether an organization’s QMS is effectively implemented and maintained to consistently meet customer and regulatory requirements.
- Support participants in identifying nonconformities, initiating corrective actions, and driving continuous improvement within the organization.
- Foster a risk-based, process-focused approach to internal auditing to enhance overall operational performance and quality culture.
Course Overview
ISO 9001 QMS Quality Management System Internal Auditor
Total Modules 8
Training Credits 16
Directed Learning Hours (DLH) 120
Course Code BUK1946
- Education
- Minimum: Secondary education (high school diploma or equivalent).
- Preferred: A diploma, degree, or technical qualification related to the organization’s industry (engineering, quality, manufacturing, etc.).
- Knowledge of ISO 9001 Standard
- You must understand the ISO 9001:2015 requirements, structure, and intent.
- This is typically acquired through:
- Formal training: An ISO 9001 Internal Auditor course or Lead Auditor course.
- Self-study with the ISO 9001 standard and guidance documents (e.g., ISO 9000 for terms and principles).
- Experience in quality management or systems implementation.
- Internal Auditor Training
- Completion of an ISO 9001 Internal Auditor Training Course is strongly recommended (often mandatory in certified organizations).
- The training should cover:
- ISO 9001:2015 standard requirements
- Auditing principles (from ISO 19011)
- Audit planning and execution
- Reporting and follow-up
- The training should cover:
- Courses can be in-person or online and should include a written exam and practical auditing exercises.
| Course Code | Curriculum Title | Credit | DLH |
|---|---|---|---|
| BUK1948-1 | Introduction to ISO 9001 and Quality Management | 2 | 15 |
| BUK1948-2 | ISO 9001:2015 Standard – Clause-by-Clause Review | 2 | 15 |
| BUK1948-3 | Fundamentals of Internal Auditing | 2 | 15 |
| BUK1948-4 | Audit Planning and Preparation | 2 | 15 |
| BUK1948-5 | Conducting the Audit | 2 | 15 |
| BUK1948-6 | Audit Reporting and Follow-Up | 2 | 15 |
| BUK1948-7 | Practical Sessions / Case Studies | 2 | 15 |
| BUK1948-8 | Practical Activities and Case Studies | 2 | 15 |
Module 1: Introduction to ISO 9001 and Quality Management
- Understanding Quality Management Systems (QMS)
- History and evolution of ISO 9001
- Benefits of implementing ISO 9001:2015
- Key terms and definitions in QMS
Module 2: ISO 9001:2015 Standard – Clause-by-Clause Review
- Clause 4: Context of the Organization
- Clause 5: Leadership and Commitment
- Clause 6: Planning (Risk-based thinking, objectives, and changes)
- Clause 7: Support (resources, competence, awareness, communication)
- Clause 8: Operation (control of production and services)
- Clause 9: Performance Evaluation (monitoring, internal audit, management review)
- Clause 10: Improvement (nonconformity, corrective action, continual improvement)
Module 3: Fundamentals of Internal Auditing (Based on ISO 19011:2018)
- Principles of auditing
- Types of audits (first-party, second-party, third-party)
- Auditor roles, responsibilities, and ethics
- Audit program and life cycle
Module 4: Audit Planning and Preparation
- Establishing audit objectives, scope, and criteria
- Preparing audit plans and schedules
- Developing audit checklists and questions
- Reviewing documents and records
Module 5: Conducting the Audit
- Opening meeting procedures
- Collecting audit evidence through interviews, observations, and sampling
- Identifying and recording audit findings (nonconformities, observations)
- Handling difficult situations during the audit
Module 6: Audit Reporting and Follow-Up
- Writing clear and effective audit reports
- Conducting closing meetings
- Communicating findings and recommendations
- Follow-up on corrective actions and verifying effectiveness
Module 7: Practical Activities and Case Studies
- Simulated audits (role play)
- Group discussions and presentations
- Real-world case studies and nonconformity identification
- Audit checklist development
Module 8: Final Assessment and Certification
- Written or practical audit exam
- Feedback and review
- Issuance of Internal Auditor Certificate upon successful completion
- Quality Assurance (QA) & Quality Control (QC) Personnel
- Internal Auditors (Existing or New)
- Management Representatives / QMS Coordinators
- Production / Operations Staff
- Process Owners / Department Heads
- Engineers and Technical Staff
- Supplier Quality / Procurement Professionals
- Compliance & Regulatory Personnel
- Fresh Graduates / Students in Technical Fields
- All Modules within this qualification are assessed internally by the approved training Centre and externally verified by BURRAQ UK. The program uses a criterion-referenced assessment approach to ensure that learners successfully meet all required learning outcomes.
- A Pass in any unit is granted only when the learner submits valid, reliable, and authentic evidence that demonstrates achievement of the assessment criteria. The Assessor is responsible for reviewing this evidence and confirming that the learner has attained the expected standard.