Lean six sigma for It sector
Lean Six Sigma for the IT Sector is a specialized training program crafted by Burraq UK to support IT professionals in optimizing their operations and enhancing service quality. The course focuses on applying Lean Six Sigma methodologies to IT-specific contexts such as software development, IT service management, and project delivery.
Aim of Lean six sigma for It sector
The aim of the Lean Six Sigma for IT Sector course at Burraq UK is to equip IT professionals with the tools and methodologies of Lean and Six Sigma to improve process efficiency, eliminate waste, reduce defects, and enhance service delivery. The course enables participants to apply data-driven decision-making and continuous improvement techniques within IT environments such as software development, IT support, and project management.
Course Overview
Lean six sigma for It sector
- Basic understanding of IT processes (like software development, support, testing).
- Junior developers, QA testers, IT support staff, service desk agents.
- Software engineers, QA leads, DevOps engineers, business analysts, IT consultants.
| Course Code | Curriculum Title | Credit | DLH |
|---|---|---|---|
| BUK1684-1 | History of Six Sigma | 3 | 20 |
| BUK1684-2 | The Define Phase | 3 | 20 |
| BUK1684-3 | The Measure Phase | 3 | 20 |
| BUK1684-4 | Project Definition, Project Charter | 3 | 20 |
| BUK1684-5 | Normality, Stability, CapabilityAnalyses | 3 | 20 |
| BUK1684-6 | Mistake Proofing | 3 | 20 |
Learning Objectives
- History of Six Sigma
- The Define Phase
- The Measure Phase
- Define/Measure (Understanding the Current State)
- Project Definition, Project Charter
- Values Stream Mapping (VSM), Spaghetti Diagram
- Normality, Stability, Capability Analyses
- Analyze (Understanding Variation and Causal Factors)
- Analysis Plan
- Hypothesis Testing
- T-Test, Chi-Square, Correlation, Regression, Equal Variances
- The Improve Phase
- Improve/Control (Generating Breakthrough Improvements)
- Mistake Proofing
- Kaizen
- Single Piece Flow
- Cost/Benefit Analysis
- Balance To Takt, 5s, Operational Methods Sheets, Control Charts
- The Control Phase
- Control Methods and Plans
- Six Sigma in IT
- IT Responsibilities
- Students (Engineering, Computer Science, MBA).
- BPO / KPO / ITES Professionals
- Operations / Process Engineers
- Entrepreneurs / Startup Founders (Tech)
- All Modules within this qualification are assessed internally by the approved training Centre and externally verified by BURRAQ UK. The program uses a criterion-referenced assessment approach to ensure that learners successfully meet all required learning outcomes.
- A Pass in any unit is granted only when the learner submits valid, reliable, and authentic evidence that demonstrates achievement of the assessment criteria. The Assessor is responsible for reviewing this evidence and confirming that the learner has attained the expected standard.